Retail Trainer
REPORTING TO: Senior Programme Manager
We believe that everyone owns potential; its inside us all waiting to be discovered.
We are a post-16 further education provider delivering high-quality education, inspired through sport and strengthened through partnerships with leading employers.
With over 20 years’ experience in the industry, we have evolved to become the home of innovative education and apprenticeships across multiple sectors. We are on a journey to set the standard for professional education that truly inspires people to succeed and helps current and future generations of professionals to unlock their potential.
Harnessing the power and principles of education and industry, SCL Professional are on a mission to become the UK’s leading provider of apprenticeships, with a significant focus on delivering outstanding retail, leadership, and management apprenticeships.
We are looking for an inspiring Retail Trainer to deliver high-quality teaching, learning, and assessment on our retail apprenticeship programmes (including Team Leader, Retail Team Leader, and Retail Manager standards). You will guide a caseload of up to 45 learners, supporting them to exceed their targets through engaging delivery, constructive feedback, and tailored support.
Learner Support & Achievement
- Manage a caseload of up to 45 learners, ensuring retention, achievement, and timely completions.
- Deliver engaging, innovative teaching, learning, and assessment sessions in line with programme requirements.
- Provide personalised feedback, stretch, and challenge to support each learner’s progression.
- Prepare learners for End Point Assessment (EPA), ensuring they are confident and well-equipped to succeed.
- Support learners through coaching, mentoring, and reflective practice.
Teaching & Curriculum Development
- Design, develop, and continually improve high-quality retail training resources.
- Embed customer service, sales, leadership, and compliance knowledge into programme delivery.
- Ensure teaching reflects current retail practice, leadership theory, and sector trends.
Compliance & Quality Assurance
- Maintain accurate learner records and ensure compliance with ESFA and awarding body requirements.
- Utilise the OneFile e-portfolio system to track and support learner progress.
- Contribute to self-assessment (SAR) and quality improvement planning (QIP).
Collaboration & Stakeholder Engagement
- Work closely with the Quality team, colleagues, and retail employers to maximise learner success.
- Engage employers in the learning process, ensuring programmes meet business needs and operational requirements.
- Represent SCL at events, networking groups, and promotional activities.
Professional Development
- Take ownership of your own CPD, staying up to date with retail sector developments and best practice.
- Attend internal and external training events to enhance your skills
Essential
- Strong occupational competence and experience in retail and/or leadership roles.
- Proven ability to engage and motivate learners within a retail context.
- Strong organisational skills and ability to work to targets and deadlines.
- GCSE (or equivalent) in English and Maths at grade C or above.
- Proficiency in Microsoft Office.
- Full UK driving licence and access to own car.
Desirable
- Experience delivering retail apprenticeships.
- Assessing qualification (CAVA or equivalent).
- IQA qualification.
- Knowledge of Ofsted EIF and apprenticeship funding compliance.
- Experience using OneFile
- Attractive benefits for you and your family - We offer Life Assurance, Income Protection, and reimbursement for dental, optical, and alternative health therapies.
- Discounts and benefits through our Discount and Recognition Platform.
- An exciting and rewarding employee recognition scheme.
- Outstanding internal promotion prospects through the “Teacher Talent Pathway”.
- CPD and Training - We are dedicated to developing you to reach your potential.
- Companywide Socials - A chance for the entire company to get together.
- Excellent staff discounts on SCL services.
The safety and welfare of children is paramount to SCL, all applicants will be subject to thorough background checks to ensure their suitability to work with children. These will include, but are not limited to; reference checks, police checks, DBS checks and qualification checks.