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If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.
Our people are from the communities we serve and help us make real changes in their local area.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
While learning with GLL your role will include:
Customer Experience
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
People Experience
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
Business Performance
Having an understanding of GLL and its position in the Health & Fitness Industry
Understanding the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management
Supporting the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development
Personal Effectiveness and Development
Demonstrating and living GLL People with Purpose values
Personally, demonstrates equality, inclusion and diversity in their behaviours and actions
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