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If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.
Our people are from the communities we serve and help us make real changes in their local area.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
While learning with GLL your role will include:
Customer Experience
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
People Experience
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
Business Performance
Having an understanding of GLL and its position in the Health & Fitness Industry
Understanding the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management
Supporting the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development
Personal Effectiveness and Development
Demonstrating and living GLL People with Purpose values
Personally, demonstrates equality, inclusion and diversity in their behaviours and actions
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
o National Pool Lifeguard Qualification (NPLQ)
o STA Award in Teaching Swimming
o STA Certificate in Teaching Swimming
o Level 2 Gym Instructor
Attend all monthly workshops and progress meetings as per your apprenticeship standard
Fully participates and engages in GLL Management meetings, development programmes and ongoing assessment of performance
Develops skills through shared learning and peer learning community.
Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.
Keeps abreast of trends and developments within the leisure, health and fitness industry.
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
Please note you will be required to complete a swim test consisting of the below as part of the interview process.
• Jump/dive into deep water
• Swim 50 metres in no more than 60 seconds
• Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
• Surface dive to floor of pool (deepest part)
• Climb out of a swimming pool unaided by ladders/steps and where pool design permits
We are an inclusive employer. We seek and welcome diversity in our teams.
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